Notes from FIEC Leadership in Lockdown webinar on Leading Volunteers through COVID and Beyond with John Stevens and Ray Evans.
1. We must look to God because the hostile world looks down on us. This has consistently been the experience of God’s people. Four things we are to remember:
– Who God is – He is the enthroned King so we can cry out with confidence because He is able to answer our cries.
– Who we are – His dependent creature so we look to Him as our Master.
– What we need – His mercy (that is, His loving-kindness).
– What we must do – we must keep looking/calling to Him to have mercy on us.
2. T + L + V = PC. In a Prevailing Church three traits are seen and when they are, this is indicative of a church going forward. What are these three traits? Great Bible teaching (T), Good Leadership (L), and Volunteers serving the Lord Jesus (V).
3. How do we keep volunteers working well? An idea from Walter Wright’s Relational Leadership is the CARE plan – Clarify the mission; Agree on the goals; Review progress; Equip the team.
4. Start with why. Volunteers feel more valued if the group is organised, valued, and they see the purpose of their work.
5. “People aren’t a team because they work together. They are a team because they have a common purpose that is understood by everyone and that they all appreciate and value the different part each person plays in achieving it.” (Nick Fewings)
6. Volunteers in a team are there of free choice. If voices aren’t heard, their feet will do the talking.
7. Allow the team to shape the work. Facilitate not dictate. Partnership is not following the leader.
8. “It’s not about ideas. It’s about making ideas happen.” (Scott Belsky)
9. Have regular and meaningful team meetings. 2 Good, 2 Wonky – two things done well, two things that could be done better.
10. Review is not blame shifting but what can we do better.
11. Training says we are committed to you.
12. Coming out of lockdown, a danger that leaders face is putting pressure on volunteers to give more of their time, talents and treasure. Don’t give the impression that they’ve had a year of snow days.
13. “People buy into the leader before they buy into the vision.” (John C. Maxwell)
14. Before the why comes the whom. John 3:16 – “For God // so loved” – who you are as a leader is more important than the task or vision you want them to serve in.
15. Overly authoritative, aggressive assertiveness is not Christlike.
16. Be gentle with people who volunteer especially coming out of the COVID-crisis. Remember COVID for them might have meant feeling isolated, useless, bereavement, or loss of income.